All Rental Prices are for a four day period. Pick up on Thursday and drop off the following Monday. Contact us regarding weekend drop off.
Q. I love your pieces! How can I make a reservation?
A. To reserve items for your event, please fill out the contact form on our website or email us at info@southernelegancerentals.com with the date and location of your event and a list of the rental items that you are interested in. Once your rental list has been finalized and the availability of the items has been confirmed, we will send you a rental agreement outlining rental costs and delivery fees (if applicable). We require a 50% non-refundable retainer along with a signed rental agreement to secure your reservation. We accept payment via credit card, cash, or check made payable to Southern Elegance Rentals.
Q. What is your minimum order requirement?
A. You’re in luck! We do not have a minimum order at this time.
Q. What are your delivery policies and fees?
A. We have a $100 minimum order to deliver locally (Bryan, College Station area). Delivery fee starts at $50. We have a $300+ minimum order to delivery to Caldwell, Navasota, Somerville, Madisonville, Hearne, Calvert and the Brenham areas. Delivery fee starts at $100. Delivery fees are based on the size of your rental order, mileage to and from the location, as well as set-up/tear-down times. A delivery fee estimate will be included with your initial quote. For long distance delivery to all other areas please contact us for a quote.
Q. My florist would like to pick up all of the floral containers a few days early so she can arrange flowers ahead of time. Is this okay and is there an extra charge?
A. Yes, we do allow early pick-up of floral containers for florists and there is no extra charge if they’re available.
Q. Can your items be used outdoors?
A. Of course! However, while we do allow our rental items, including upholstered seating and textiles, to be used outdoors, we ask that you follow these policies to minimize potential damage from inclement weather and sprinkler systems:
- For rugs or other textiles that will be placed outside, we strongly recommend placing a tarp, shower curtain liner, or other protective liner beneath them to prevent water damage and/or staining.
- Under no circumstances should ANY rental items be left outside (even under tents) overnight.
Q. How can I view pieces I’m interested in ahead of time?
A. If you would like to see the items in person before signing a rental agreement, contact us to set up an appointment. All inventory viewings are by appointment only. Also, keep in mind that certain venues may have restrictions on the amount and/or type of props/décor allowed. Please contact us for an inventory viewing after you have a venue booked.
Q. What if I don’t see what I am looking for?
A. Please let us know! We are always adding to our stock and if we know you’re interested in a certain item we can see about adding it. Chances are we’ll find just what you were looking for but we will need ample time to search. We also have talented craftsmen that are able to make new pieces.
Q. Can you help me style your pieces for our event?
A. Of course we can, we love to style our details! Please ask for a quote.
Q. Am I responsible for items that are stolen or damaged at my event?
A. Rental items are expected to be returned in the same condition they were received. We understand thing happen and we won’t hold it against you but we require a credit card and Driver’s License on file for all orders upon the time of reservation. For any item that is not returned, or are returned chipped, cracked, or otherwise damaged, we charge five times the rental rate in order to replace the item. In the case of Items returned to us with repairable damage, spills or stains, the customer will be charged a fee directly reflective of the cost of the professional cleaning fee or cost to repair the item.
Q. Do you rent things by the hour?
A. We rent things for at least 24 hours. All rental rates listed are for a four day rental period but contact us directly for a one day rate.
Q. I am planning a styled photo shoot. Do you ever collaborate on or offer a discount?
A. Yes we do. We love working with other talented event professionals. We just ask that we be properly credited and/or tagged on social media posts and that we have access to any high-resolution images showcasing our items following the shoot. Detail shots including our rental items are greatly appreciated. Please email us with more information and we will get right back to you.
Q. I have some cool vintage stuff for sale. Are you interested in buying?
A. Always! Please email your photos and price list to info@southernelegancerentals.com
Q. Is a deposit required when I place my order?
A. We do require a 50% non-refundable deposit at the time that you reserve your rental items and must be paid in full 14 days before your event. Once a deposit is made you will be able to select the items that you wish to rent and they will be reserved for your event. We also charge a Security Deposit, amount is based on your order…please inquire. Any other questions, feel free to contact us at any time!